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Now... When Can I Get Down There?

I just received a telephone call from the Apple Store. Or is it The Apple Store? Either way, the guy said my computer has been repaired and is ready for pick-up. Unfortunately, they were not able to recover any of the data from my hard drive.

That kind of sucks. I have backed up most of my photos, but everything else - web addresses, email addresses, saved emails... including from you guys... gone. Software and software updates... gone. This means all those cool software things that I've downloaded (and paid for) off the internet are gone, along with the activation codes which were stored, 'natch, on the hard drive.

Aw, man, what was the name of that nifty plug-in that plays Windoze media in Quicktime? Flickr uploader, Yellowmug bundle, dozens of updates for MS Office, all the junk for my web sites... gah! If I start thinking about it I'll get all depressed. And if I try to remember where I put the discs for MS Office, I might be awake all night.

On the plus side, it just hit me: the guy said they've re-installed Leopard. Like... Leopard... the latest version of OSX! The version Dr. Steve recommended, because of its back-up feature. The version that I didn't have! I was still running... whatever the old one was... Polecat or something. If what the dude said on the phone is true, and if my machine is now sporting stylish Leopard spots, that will at least marginally compensate for the data loss I have incurred.

Next question is: when will I be able to make the drive down to The Apple Store? Lucky me, I get to spend all of tomorrow at a school-related function at a shopping mall. Some people actually, like, live for stuff like this, whereas I wonder if I can get away with sneaking three bottles of Guinness into my lunch cooler. Not. Looking. Forward. To. It.


( 10 comments — Leave a comment )
May. 24th, 2008 03:28 am (UTC)
Good to hear from you again! But I'm so sorry about your data loss. :( I've been there, and it's not fun! If there's anything I can do from all the way over here, let me know!

On the other hand, I'm so jealous you're so close to Ala Moana Mall. I mean, I know it's a couple hours for you, but at least you don't have an ocean between you and it! ;-)
May. 24th, 2008 05:47 pm (UTC)
Seriously, Simone Legno is going to be signing there in a couple weeks. So jealous.
May. 25th, 2008 12:11 am (UTC)
You do have a bit of a mild (?) addiction there, don't you?
May. 25th, 2008 12:18 am (UTC)
When I have the time to just wander around, I actually quite enjoy Ala Moana Shopping Center, although I rarely (except for when my computer breaks) find the time to go there just to wander around.

The Apple Store at Ala Moana is not a fun place. It's a zoo. It is packed with people all the time. It's noisy and crowded, and absolutely the last place I would go to actually learn about Apple Products. The staff, although friendly, are so busy and so stressed they really don't have time to answer questions or explain products... not that you could hear what they had to say in that noisy madhouse anyway!

A few days ago the sales manager for the Apple Store phoned me in response to the on-line survey I completed following my repair visit. I was surprised to receive the call, but he said he calls everyone who completes a survey. I shared my impressions of visiting the store, and he agreed. He said the plan currently in the works is to open a second Apple Store in Waikiki within the next few months, to take some of the pressure off the Ala Moana store. They've even come to realize that excessive popularity is negatively impacting customer service... and, I would imagine, sales.

But Ala Moana itself is an interesting mall... and soon to become quite a bit larger when a new wing opens. Still... you must have bigger, better malls where you live, yes?
May. 24th, 2008 02:24 pm (UTC)
I suppose you next computer investment will be in some extra backup. An external drive with TimeMachine maybe.
May. 25th, 2008 12:22 am (UTC)
That is the plan, which I hope to implement as soon as I get the computer reconfigured.
May. 25th, 2008 05:56 am (UTC)
You can build a network-drive yourselve, all you need is an old PC, some drives and some raid card.
Or check Iomega for example. (Iomega is one of the few big vendors that knows about Apple)

Or buy a pain USB/FW external disk.
May. 24th, 2008 05:48 pm (UTC)
Glad to hear you have the computer back, but the loss of data really, really sucks. I don't know what I'd do. (Probably cry. I'm such a girl.)

Your "Polecat" comment made me actually snicker out loud, which caused the James to ask what my issue was, which led me to read it outloud so *he* could snicker.
May. 25th, 2008 12:25 am (UTC)
I found myself snickering at the "Polecat" remark myself earlier today. Yes, pathetic, I know: I laugh at my own jokes.

How do you protect, back-up, or otherwise insure your data against catastrophic hardware failure?

Edited at 2008-05-25 04:26 am (UTC)
May. 25th, 2008 01:08 am (UTC)
I used to burn to DVD/CD a lot (multiple copies). Now I have two external drives I back to... I don't back up everything, though (at least not at the moment). I do go through crazy spurts where I go through and backup everything I can. But it's not a regular thing. Which means I may one day be in your position. :(
( 10 comments — Leave a comment )

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